Shipping policy

Shipping Policy

This Shipping Policy outlines the terms and conditions under which orders are processed, shipped, and delivered by our company. By placing an order through our platform, you agree to the terms described below.

1. Order Processing

All orders are processed within one (1) to two (2) business days from the date of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, a confirmation email will be sent to the email address provided at checkout.

2. Shipping and Delivery Timelines

Following dispatch, standard delivery is generally completed within seven (7) business days, depending on the delivery location and courier service availability.
For orders with delivery addresses located within Lucknow, delivery may be completed within approximately two (2) days from the date of order placement.

3. Shipping Charges

Applicable shipping charges, if any, will be calculated and displayed at checkout prior to order confirmation. These charges are determined based on the delivery location, package weight, and courier rates.

4. Order Tracking

Customers will receive a shipment confirmation email containing a tracking link once the order has been dispatched. This link may be used to monitor the progress and current status of the shipment.

5. Delivery Delays

While we endeavor to ensure timely delivery of all orders, unforeseen circumstances such as adverse weather conditions, courier delays, or peak season demand may result in extended delivery times. The company shall not be held liable for delays arising from such circumstances.

6. Customer Support

For any inquiries or assistance regarding your order, shipping status, or delivery concerns, please contact our support team via WhatsApp at 8081826703. Our representatives will respond as promptly as possible during business hours.